FAQ
Frequently asked questions
Which Oura Ring generation does each product fit?
Our Oura Ring 5 covers come in clear, metallic-look and ceramic-color TPU with a 0.5mm profile. Our Ring 4 and Gen 3 covers use a separate 0.6mm fit. Ring 4 covers do not fit Ring 5 or Oura Ring 4 Ceramic. Choose the generation and size shown on the product page; availability varies by color and size.
How do I choose a cover size?
Select the same numeric size as your ring and confirm the generation shown on the product page. Ring 5 covers are not interchangeable with Ring 4 or Gen 3 covers.
Can I charge with a cover on?
Our cover pages identify products designed to charge with the cover on when the ring is seated correctly. If charging does not begin normally, remove the cover, check the alignment, and reseat the ring. The charger is never included with a cover product. After water exposure, remove the cover and dry both the ring and cover completely before charging or reinstalling it.
What are the covers made from?
The Ring 5 clear cover is transparent TPU with a 0.5mm profile. Metallic and ceramic-color styles are TPU; the ceramic-color style is painted TPU, not ceramic. Gold and 14K Gold Tone are color descriptions, not gold materials.
Will a cover block the inner sensors?
The covers wrap the ring's outer surface and leave the inner sensor area open. Use the correct generation and size, keep the ring and cover clean and dry, and remove the cover if you notice an unusual fit or reading.
What comes with the Ring 5 clear cover?
Each item includes one clear TPU cover in the Ring 5 size you select. Add two or three to your cart for automatic quantity savings. The Oura Ring and charger are not included.
When will my order ship?
Orders are processed within 1–3 business days. Estimated delivery after shipment is normally 7-10 business days for the contiguous United States and 7-15 business days for Europe, Japan and South Korea. Customs and local carrier conditions can affect timing. Tracking is sent by email after shipment. See the Shipping policy for current details.
What is the return window?
You may request a return within 30 days after receiving your item. Items must meet the conditions on our Return policy. Contact support@ibandsmith.com before sending anything back.
How can I get help with fit?
Send your ring generation, numeric size, and the product link through our contact page or email support@ibandsmith.com.